Payment policy
1. Accepted Payment Methods
We currently accept the following secure payment options:
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Credit/Debit Cards: Visa, MasterCard, American Express, Discover
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PayPal
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Apple Pay & Google Pay (when available)
All payments are processed through trusted third-party gateways using encrypted SSL connections.
2. Payment Timing
Full payment is required at the time of order placement. Orders will not be processed or shipped until payment has cleared successfully.
3. Currency & Conversion
All transactions are processed in USD. If you pay in another currency, your bank will handle the conversion, and additional fees may apply. We are not responsible for foreign exchange or conversion charges.
4. Failed Transactions
If your payment fails:
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No charges will be made.
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You will receive an error at checkout.
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You may try again with another method or contact your bank for more details.
5. Refunds & Disputes
Refer to our [Return & Refund Policy] for full details. Key points include:
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Refunds only apply to incorrect, damaged, or defective items.
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Chargebacks filed without contacting us first may result in permanent suspension of your customer account.
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We reserve the right to provide evidence of fulfillment and delivery for all disputed transactions.
6. Fraud Prevention
To protect our customers and our business:
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We use automatic fraud detection systems.
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Suspicious or high-risk transactions may be paused or canceled.
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We may request identity verification before processing such orders.
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Need Help?
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